Frequently Asked Questions (FAQs)

General questions

What is Crypkit?

Crypkit is a feature-rich platform designed for crypto asset tracking. Crypkit aggregates data from a variety of sources (exchanges, blockchain addresses, DeFi protocols, staking and mining feeds) and displays them all in one place. It automatically and seamlessly tracks your assets and their performance in real time.

Find out more about the team behind Crypkit 

Is Crypkit free?

Yes, Crypkit is a completely free tool.

Can I trade cryptocurrencies in Crypkit?

No, Crypkit does not support any token trading or portfolio modifications. The platform is in a “read-only” mode for monitoring/tracking purposes only.

When you are ready to sync your accounts, Crypkit will ask you to provide the read-only API keys. It’s important you don’t input any active API keys.

How do I create an account?

You can create a Crypkit account in seconds with no credit card needed – simply Sign up
and start using Crypkit for free.

What if I can’t log in?

First of all, check if the email address you’re trying to use is correct (check for the spelling, CapsLock and spaces). Also, please check your spam folder.
In case you forgot your password, you can easily reset it by clicking Forgot Password
If you don’t remember your email or your login problems persist, please contact us at info@crypkit.com

Does Crypkit support DeFi?

Crypkit will support the following lending protocols: Aave, Bancor, Compound, dYdX, Synthetix, Uniswap.
You will be able to track your lending, staking and liquidity providing. We will support more DeFi projects in the future based on your feedback. If you would like to suggest any particular project, please let us know via our Online Chat.

Does Crypkit support DEXes?

Crypkit will support the tracking of trading on Gnosis Protocol, Kyber, 0x, Synthetix and Uniswap.
You will have your trading history from all DEXes in one place. We will support more DEXes in the future based on your feedback. If you would like to suggest any particular project, please let us know via our Online Chat.

Does Crypkit support Proof of Stake?

Crypkit will support following PoS chains: XTZ, DCR, ATOM, SNX.
You will be able to track all your staking rewards in one place. We will support more staking coins and projects in the future based on your feedback. If you would like to suggest a particular project, please let us know via our Online Chat.

Can I download historical data from exchanges?

As of now, we have the history support for FTX, other exchanges will be implemented soon. Binance and Kraken are next in line.

In some cases we will be willing to accommodate custom requests. Please get in touch with us so we can discuss in detail. The process of fetching historical data in such cases will be simple: connect exchange APIs and then send us a request about how far into history you want the data to be extracted. We will do it for you.

The exchanges we support now are: Binance, Bitfinex, Bithumb, BitMEX, BitMEX (testnet), Bitstamp, Bittrex, Bybit, Deribit, Deribit (testnet), HuobiPro, Kraken, KuCoin, Lykke, OKEX, Poloniex. If there is any other exchange of interest, we could potentially add it (based on the CCXT library listing).

Security

Where is my data stored?

All client data is stored on our server in the Czech Republic. It is a physical (not virtual) server which is maximally secured with VPN and firewalls. We will not give out any client data unless we receive an official court request with a sufficient authority in our jurisdiction.

We follow the best security practices on the server side. We also conduct regular penetration tests and automated tests to protect the data.

Crypkit team does not have access to clients’ data with the exception of a handful of core developers who have been with the company from the start and have signed the respective NDAs. These developers have the access solely in case of technical issues.

Please note that Crypkit is a read-only platform designed for monitoring purposes. Buying, selling or trading tokens is not supported. There is no risk of your assets being compromised in any way.

Is my data safe?

Your data is safe. Our developers have significant experience in “critical infrastructure” penetrative tests having worked in the fields for many years.

They use all of the industry standard testing techniques when it comes to vulnerabilities in the code and vulnerabilities and settings of all of our physical servers.

They also run regular checks of any related software and maintain network security against brute force attacks. The best testimony to our security standards is the trust from our clients who can confirm that we’re doing our best to keep the highest standards of security and data protection.

Crypto Asset Tracker

Which exchanges and blockchains do you support?

We support every relevant exchange on the market. Including 100+ exchanges based on CCXT library. See the exchanges.

As for blockchains, we support BTC, BCH, ETH + ERC20, LTC, ZEC, ATOM, XTZ, DCR, DASH, NEO, ZEN, ADA, BNB, EOS, XLM, TRX, DOGE, GRS, ONT, VET, BOS and we are continuously adding support for many more.

We use our own open-source library for reading balances and transactions on blockchain wallets.

We also support DeFi platforms (Aave, Bancor, Compound, dYdX, Synthetix, Uniswap) and DEXes (Gnosis Protocol, Kyber, Ox, Synthetix, Uniswap).

How do I sync my accounts?

In your Crypkit account, under the Assets tab, click on Exchanges and provide the read-only API key. Similarly, with Wallets & DEXes, insert your blockchain address and Crypkit will start to automatically track your data.

Please be mindful that for the first time connection it might take up to 1 hour for the data to be completely synced.

Which valuation methods do you support?

There are two types of valuations:

Origin: we pull prices from well known sources such as CoinGecko, CryptoCompare or CoinMarketCap, etc.

Average: These prices are simply custom averages of their origin methods.

We are working on adding more price aggregators and also individual exchanges and combinations of sources.